I don't have a personal account here, but my company banks here." And of course I had been well trained, so I knew that wasn't good enough. And I said, "Well, you're going to have to get an approval from one of the managers because I don't have the authority to cash a check for somebody who doesn't have a personal account here."

So he had already waited in line and I said, you know, there's the managers over there. Just go over there and get one of them to approve it. So I waited for the argument because that's usually where the trouble starts. Like, you lousy bank, you're going to make me wait in line again. But nothing like that happened. He was just perfectly professional and good-natured about it.

So he immediately goes over to where the managers are, and I'm kind of watching out of the corner of my eye while I'm doing my other transactions. And I see my supervisor running, like actually running. And I thought, why is she running? And she was running to the manager. And then the manager comes out and it looked like he was sort of jogging too. Like, why are they in such a hurry? What's going on with these two people?

And then they must have approved it. And the distinguished gentleman in the suit gets back in line in front of my teller window. And I noticed that he was in line. So I waved to him and said, "Oh." And I told the other people who were waiting, "He's already waited in line once, you know, please let him come to the front of the line." So he di